Employee Communications AND Listening
Hear what your workforce is telling you. Reach them before the moment passes.
Automated lifecycle surveys, AI sentiment analysis, and multichannel communications, all connected to your HCM. Works across office, remote, and frontline.
80% adoption in 90 days
2-3 ROI
170+ countries covered
Trusted by the world's leading enterprises
Why it matters
Every employee, every channel, one platform
A connected communications system, built with surveys and intelligence at its core, ensures every message reaches the entire workforce, including deskless employees, with full visibility into who received it, how they responded, and where action is needed next.
Always accurate audiences with zero manual uploads
Employee Communications connects directly to your core HR system, so employee data, roles, locations, and audiences stay current automatically. No spreadsheets, no manual uploads, no outdated lists.
Reach every employee, everywhere
Messages reach employees across email, mobile, and SMS. Factory floors, retail, field teams, and office workers get the same communication at the same time.
See impact early and act faster
Communications, surveys, and intelligence run in one system. Every message captures sentiment and surfaces signals in real time, so leaders can act before issues escalate.
Intelligent Communications
Internal communications that adapt to your workforce data and deliver personalized messages to employees who need them- automatically drafted, scheduled, and optimized based on HCM signals and sentiment analysis
Advanced segmentation
Target by country, department, business unit, tenure, job level, or any HCM attribute. Build once, deploy to exactly the right audience.
Automated scheduling and delivery
Survey cadences, follow-up nudges, and communication sequences run automatically. Set them once and the agent manages timing, targeting, and delivery.
Multichannel, personalized delivery
Reaches every employee across email, SMS, mobile push, and in-app - personalized by name, role, location, and language, including frontline and deskless workers in over 170 countries.
Employee Listening
Pulse surveys only work when they reach people at the right time. Surveys & Pulse Listening triggers automatically from HCM data. No manual scheduling, no calendar reminders, no missed moments.
Employee lifecycle-triggered survey flows
Lifecycle surveys trigger automatically based on HCM events. Onboarding, anniversaries, exits, and custom milestones. The right question reaches the right employee without anyone setting a reminder.
Pulse and exit surveys
Pulse check-ins run on a configurable cadence between lifecycle moments. Exit surveys trigger from HCM departure records and feed directly into sentiment analysis.
Scale-based design
Survey structure adapts to the organization's size and complexity. Works the same for a 500-person company as it does for 50,000.
The AI layer running inside every communication
AI capabilities built into Employee Listening & Communications. Each one addresses a real problem: the message that was hard to write, the survey that asked the wrong questions, the signal nobody caught in time.
Communication Agent
Helps communications teams create and send targeted messages based on audience, engagement signals, and intent. Replaces broadcast communication with intelligence-led targeting.
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Survey Generation Agent
Designs and distributes pulse surveys, lifecycle check-ins, and engagement assessments with intelligent question recommendations based on context and past response patterns.
HRBP Agent
Supports HR and communications teams with workforce challenges. Uses people signals to trigger policy-aligned communications, surveys, and follow-up actions.
Skills Agent
Detects and analyzes employee skills from feedback, meeting transcripts, and performance data, so development decisions are grounded in the skills people demonstrate in their work.
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Employee Engagement Agent
Turns listening data into action plans, coaching journeys, and intelligent nudges. Closes the loop between employee feedback and measurable action.
Writing Assistant
Turn complex messages into clear employee communications quickly, with AI support for change management, leadership updates, and time-sensitive announcements.
What happens when messages actually land
Rocco Giuliano
Engagement and Enablement Expert, SAP
“Strong communication is the foundation of a healthy company culture and internal communication only works when it is designed for how employees consume information. When you understand your audience, your message actually lands.”
Managers lead better when admin work disappears
The best communication is a real conversation. Employee Listening & Communications automates everything around it: survey scheduling, sentiment analysis, targeting, delivery - so managers spend less time managing tools and more time responding to what their people are actually saying. The platform handles the infrastructure. Managers handle the relationship.
Feedback that actually changes how people work
Managers using Feedback Intelligence write 3.2x more specific feedback from the first program cycle..
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A clear picture of team skills, built from real work data
Skills visibility built from what people actually do in their work, so development decisions are grounded in reality.
Development plans people follow through on
Employees with structured development plans are 53% more likely to complete their learning goals within the same review cycle.
People and Culture Intelligence
See what your talent data is really telling you about your organization
Every piece of talent data is a signal. Inside People & Culture Intelligence, feedback quality, skills data, and development patterns connect to recognition and compensation data, giving HR a picture no single program can produce.
Sentiment Heatmap
Visual map of sentiment by team, region, and department. Positive, neutral, and at-risk zones surface automatically. HR sees the full picture across the organization in one view.
Retention Risk Signals
Employees showing declining sentiment, approaching tenure milestones, and low survey engagement surface automatically. HR leaders can act on early signals, weeks before disengagement shows up in exit data.
Conversational-Listening Agent
Integrations
Fits right into your existing HR stack
Semos Cloud connects natively with the systems your team already uses SAP SuccessFactors, Workday, Oracle HCM, Microsoft 365, Slack, Amazon Business and many more.
FAQs
- How do you communicate with deskless and frontline employees at scale?
Reaching deskless and frontline employees requires channels beyond corporate email: SMS, mobile apps, on-site kiosks, and digital screens accessible without a company device or login. Semos Cloud Employee Listening & Communications delivers messages to manufacturing floors, retail teams, hospitality workers, and field operations through the same platform that serves office employees. One campaign, configured once, delivered in the right channel for each employee segment. No corporate email required, no additional app download needed.
- How do you measure whether internal communications are actually working?
Internal communications effectiveness is measured through delivery rates, open rates, channel engagement, and sentiment responses gathered through connected surveys. Semos Cloud Response Analytics tracks all of these from a single dashboard: who received the message, who engaged, which channels performed, and what employees said in response. One global enterprise delivered 80 million messages and tracked response rates across 30,000+ campaigns from the same interface.
- How do you run employee listening programs across a global organization?
Running employee listening programs globally requires multilingual survey delivery, automated triggers from HR systems, and reach across every employee regardless of location or device. Semos Cloud delivers surveys in 100+ languages, triggered automatically from HCM data across 170+ countries. Pulse surveys, lifecycle surveys, and exit interviews fire based on real employee events — no manual scheduling by region. Frontline and deskless workers in any country participate through SMS or kiosk, with no corporate email required.
- What types of surveys can be automated?
The platform automates pulse surveys, lifecycle surveys (onboarding, anniversary, role change, exit), and goal-based listening programs. Every trigger connects to HCM data - a survey fires when an employee hits a tenure milestone, changes roles, or completes onboarding, without any manual scheduling from the HR team.
- How does AI sentiment analysis work?
AI reads every open-text response and clusters them into themes automatically. Sentiment trajectory tracks how employee sentiment shifts by team, region, and cohort over time. Risk signals surface when patterns indicate early disengagement, giving HR visibility before it shows up in exit interviews or attrition numbers.
- How do companies replace multiple internal communication tools with one platform?
Most enterprise organizations run internal communications across 4 to 9 separate tools, each adding cost, a new admin interface, and another data silo disconnected from the HCM. A single platform covering survey creation, multichannel delivery, sentiment analysis, HCM-based targeting, and response analytics eliminates that fragmentation. One global enterprise consolidated 9 separate tools onto Semos Cloud Employee Listening & Communications, delivering 80 million messages over 4 years and estimating $16 million in savings. One admin interface, one dataset, connected to the HCM your organization already runs.
Ready to unify your people programs?
Stop running recognition, rewards, communications, and development in silos. See how Semos Cloud brings it all together in one AI-powered platform, built for enterprise, certified for compliance, and proven at scale.