Looking back at 2024, we are delighted to see a year full of events, innovations, and progress made thanks to our people, partners, and collaborators. In 2024 we introduced Semos Cloud’s expanded innovation portfolio, a key milestone in our mission to connect culture, people, and skills. With the introduction of our Total Rewards, Employee Communications, and Talent Development solutions, we are reinforcing our position as a strategic partner for organizations focused on boosting employee engagement, developing leadership, and driving growth. A highlight of this launch is the unveiling of over 30 AI-driven innovations, developed over the past two years by our Data Science, Engineering, Product, and Customer Success teams. These advancements, ranging from real-time insights to personalized coaching and actionable recommendations, enhance every aspect of our platform, empowering businesses to foster a people-first, data-driven culture. As we continue to innovate, our commitment to privacy and compliance remains at the core of everything we do. Key Achievements Our People and Culture Intelligence Platform was central to delivering impactful results, driving innovation, and fostering strong connections across the globe. Over 4 million recognitions were sent by organizations using our platform, allowing employees to share appreciation and acknowledge one another’s efforts. We processed more than 2 million redemptions, rewarding employees with incentives that motivated them to stay engaged and committed. 100,000+ moments that matter were commemorated globally, reinforcing the importance of employee well-being and morale. Semos Cloud delivered 3,000+ swag packs to employees, offering a tangible and personal touch that enhanced team spirit. More than 25 million emails and SMS communications were sent to ensure teams stayed connected, fostering communication across different time zones and remote settings. Innovation and AI Capabilities Our continued success in 2024 was due to the 17 major innovations we introduced, which enhanced the versatility and performance of our platform. Here is a recap of few most important innovations: NFT Recognition: Users can now convert appreciations into NFTs, unique digital records of achievements. Share these NFTs on platforms like LinkedIn to amplify recognition and build a personal collection. Dynamic Leaderboard: Users can preview and customize recognition messages before LinkedIn sharing, and showcase earned NFTs to enhance their professional brand. Enhanced LinkedIn Sharing: The redesigned leaderboard showcases user rank, winners (team/individual), and personalized milestones, fostering healthy competition and recognition tracking. AI-Powered Fraud Detection: AI proactively detects and prevents fraud in the recognition program, including suspicious point patterns and unusual redemptions, ensuring fair awards. AI Generated Surveys: AI generated, targeted surveys that provide categorized insights, highlighting areas for improvement and facilitating data-driven program enhancements. Cross-Industry, Unit, and Location Nomination: The only recognition platform that simplifies complex global recognition programs by enabling industry, unit, and division-based nominations. Wrap-Up Functionality: Lets employees showcase personalized recognition summaries (via PDF or LinkedIn), strengthening company culture, increasing motivation, and attracting top talent. X-Shape Talent Reports: By analyzing skills from recognition messages, X-Shape Talent Report helps HR identify emerging talent within the company, plan future leadership and internal mobility. SMS Notifications: Expanding our pioneering SMS Recognition with SMS notification capabilities with nomination program winner announcements, and service anniversary alerts. This ensures that all employees, regardless of whether they are deskless or not, feel valued and included. Configurable Digital Wallets: New wallet functionality empowers HR admins to efficiently manage budgets and allocate points for targeted rewards, such as service anniversary or recognition program redemptions. Exclude Email Comms: Internal communication professionals can target employees directly by pushing latest updates straight into the Nurture app, bypassing email altogether. HCM ID Number Access: For deskless employees who lack company email addresses Nurture now allows them to log in using their HCM system ID number, thanks to the smooth integration. Add Mobile Phone Number: By scanning the QR code employees can be directed to the app where the system notifies them to consensually insert their mobile phone number and verify it to be able to receive communications via SMS. These innovations, paired with 30+ new AI capabilities in 5 categories: Recognition & Culture Recognition Message Quality Indicator: Encourage Meaningful Recognition Messages AI Recognition Copilot: Foster Inclusion with Your Recognition Program SAP Joule for Recognition: Streamlined Recognition Where Employees Work Best Recognition Inclusivity: Going Beyond Familiar Recognition Circles Personalized Recognition Wrap-Ups: Amplify Your Recognition Culture and Brand Dynamic Teams: Celebrate Every Team Member’s Effort Equally NFT Appreciation: Turn Recognitions into Long-lasting Digital Tokens Gamification Intelligence: Ignite Team Spirit Through Friendly Competition Nomination Program Intelligence: Manage Nomination Programs with Ease Memory Book Advanced Personalization: Capture Every Employee Milestone Social Feed Intelligence: Boost Engagement and Connections Culture Intelligence Insights & Employee Engagement Culture Profiles: Deepen Employee Engagement with Culture Profiles Culture Intelligence: Unlock Employee Insights and Drive Success Adoption Intelligence: Ensure Consistent Engagement and High Adoption Communications Intelligence: Optimize Internal Communication Manager Intelligence Agents Manager Agent for Feedback: Provide Clear, Actionable and Bias-free Feedback Manager Agent for Performance: Drive High-performing Culture Manager Agent for Total Rewards: Optimize Your Total Rewards Strategy Manager Agent for Recognition: Foster Culture of Recognition Manager Agent for Skills & Development: Boost Skills Development Performance, Development and Feedback Leadership Intelligence (X-shape Talent): Cultivate Future Leaders Skills Intelligence: Highlight Validated Skills Survey Creation Intelligence: Get Insights into Employee Sentiment Advanced Manager Recognition Analytics: Support Managers with the Recognition Data They Need Usage Feedback Sentiment: Make Data-driven Decisions Fraud Detection & Budget Intelligence Fraud Intelligence: Ensure Fair Recognition Across the Organization Budget Intelligence: Streamline Budget Management One of the key factors in maintaining the effectiveness of our platform is its seamless integration with industry-leading tools. In 2024, we strengthened our partnerships with major tech companies, including SAP, Amazon Business, and Microsoft. These integrations ensured that our customers could easily connect and use our platform alongside their existing systems, creating a cohesive and streamlined user experience. Team Growth and Partnerships Semos Cloud’s growth was not only reflected in the achievements of our platform but also in the expansion of our team and partnerships. We welcomed 20 new team members to our team, bringing fresh perspectives and expertise that continue to drive our innovation. The collective effort of our team made it possible to meet and exceed our goals, and we are excited about the future growth we can achieve together. We also strengthened our network by forming 5 new strategic partnerships with Omia Partnerships, HRIZONS, SEIDOR, 360Learning, and Shea Sullivan Communications Consultant. These collaborations will enable us to offer even more comprehensive and effective solutions to our clients, reinforcing our commitment to building lasting relationships in the industry. Global Presence and Industry Engagement In 2024, Semos Cloud was proud to be an active participant in 26 global events, where we shared our knowledge and connected with industry leaders. These events allowed us to stay at the forefront of trends in employee experience, AI, and HR technology. Engaging with professionals from all over the world has not only broadened our understanding of the challenges faced by modern businesses but also inspired us to continue refining our platform to meet their evolving needs. Looking Ahead to 2025 As we reflect on the remarkable accomplishments of 2024, we are filled with optimism for what the future holds. The growth we have experienced is a testament to the hard work of our employees, the trust of our clients, and the strength of our partnerships. We are excited to continue pushing the boundaries of innovation, enhancing employee experiences, and delivering even greater value to our customers in the years to come. Cheers to continued growth, collaboration, and success. Semos Cloud stays your strategic partner for connecting culture, people, and skills! Want to see how Semos Cloud can transform your employee experience? Request demo